Shipping policy

1. Processing Time

We process and ship orders within 1-3 business days after the order has been placed. Delivery times may vary depending on your location and the selected shipping method.

• Domestic Shipping (Sweden):
  Delivery time: 1-3 business days.
• International Shipping:
  Delivery time: 3 - 9 business days, depending on the country.
• Please note that international deliveries may be subject to customs duties and taxes, which the customer is responsible for.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking link so you can follow your package’s journey right to your door.

5. Undeliverable Orders

If we are unable to deliver your order to the provided address (e.g., due to missing or incorrect information), we will contact you to resolve the issue. Any additional shipping fees resulting from incorrect addresses will be charged to the customer.

6. Customs and Taxes

For international orders, customs duties, import taxes, and other charges may apply depending on your country’s regulations. These costs are the customer’s responsibility and are not charged by us. Please contact your local customs office for more information.

7. Delayed Deliveries

We strive to deliver your items on time, but delays outside of our control may occur (e.g., customs processing or transportation issues). If your delivery is delayed, please contact us, and we will assist you in resolving the issue.

8. Damaged or Lost Packages

If your order arrives damaged or if it has not arrived within the expected timeframe, please contact us at info@classicbootz.com as soon as possible. We will investigate the issue and assist you in obtaining a replacement or refund.