REFUND POLICY

RETURNS AND RIGHT OF WITHDRAWAL You have 14 days from the day after receiving your item to notify us that you wish to withdraw from your purchase. This applies to new, pre-owned and discounted products. To arrange a return, email classicbootz@gmail.com with your order number and the items you wish to return. We will provide the return address and instructions. You do not need to give a reason for withdrawing from your purchase. Your withdrawal does not require our approval. You may also use the standard withdrawal form provided by the Swedish Consumer Agency. Please send the items back without undue delay and no later than 14 days after notifying us of your withdrawal. ITEM CONDITION You may inspect and try on an item as you would in a shop to establish its nature, characteristics and fit. Please try footwear indoors on a clean surface. If an item has been handled beyond what is necessary for this inspection, you may be responsible for any resulting reduction in its value, where permitted by law. Please return all accessories, tags and original packaging supplied with the item where possible. Missing packaging does not automatically remove your statutory right of withdrawal. For pre-owned items, condition is assessed against the condition in which the item was delivered, as described in the product listing. RETURN SHIPPING You are responsible for the direct cost of return shipping when exercising your right of withdrawal. Return shipping is not free, and a prepaid return label is not automatically provided. Please contact us for the correct return address and instructions. Pack the item securely. We recommend using a tracked service and keeping your proof of postage. DAMAGED, DEFECTIVE OR INCORRECT ITEMS If your item is damaged, defective or different from what you ordered, contact classicbootz@gmail.com with your order number and a description of the issue. Photos can help us assess the problem. For a valid complaint, we will cover necessary return shipping costs and provide an appropriate remedy in accordance with applicable consumer law. The 14-day withdrawal period does not limit your statutory rights regarding faulty goods. REFUNDS When you withdraw from your purchase, we will refund the relevant payments without undue delay and no later than 14 days after receiving your withdrawal notice. We may withhold reimbursement until we receive the returned goods or you provide evidence that you have sent them back, whichever occurs first. If you return your entire order, we will also refund the original standard delivery charge. Any additional amount paid for express or other premium delivery is not refundable. If you return only part of an order, the original delivery charge will normally not be refunded. Refunds are issued to the original payment method without a refund processing fee. Your bank or payment provider may take additional time to display the funds. Any lawful deduction for diminished value will be explained to you. EXCHANGES We do not offer direct exchanges. If you would like another size or product, return your original item under this policy and place a separate order. Availability cannot be guaranteed. YOUR CONSUMER RIGHTS This policy does not restrict any mandatory rights you have under applicable consumer protection law. CONTACT For return requests or questions, contact: classicbootz@gmail.com